Read "Never Split The Difference: Negotiating As If Your Life Depended On It" written by former FBI negotiator Chris Voss and co-author Tahl Raz.
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FBI hostage negotiation tactics applied to everyday negotiations — empathy and emotional intelligence as the ultimate leverage.
Visit →Read "Never Split The Difference: Negotiating As If Your Life Depended On It" written by former FBI negotiator Chris Voss and co-author Tahl Raz.